All of our offices now offer on-site drop boxes during our temporary closure to allow our clients to continue to submit their physical documents.

If you are dropping off documents that are larger in size than what the mail slot can accommodate, please contact your local office to arrange for the delivery of those items.

As an alternative to physical submissions, we also recommend the following electronic methods:

  • completing your Personal Income Tax Checklist online at
  • uploading your documents electronically to ShareFile
  • electronically signing your documents

If you require help with any of these electronic alternatives, please contact our Help Desk at:

PLEASE NOTE All Avail offices remain closed to the public in an effort to help prevent the spread of COVID-19.

*Once documents are received in our secure drop boxes, a strict file-handling protocol is observed by our employees to help reduce the possibility of contamination and limit the risk of COVID-19 to our team members.

For a complete list of our COVID-19 resources for individuals and businesses, please visit

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