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Is The CRA Really Calling Me?

Scams and scammers continue to fill our inboxes and make our phones ring because they work. Canadians have handed over at least $15 million to fake CRA scammers since 2014 according to the RCMP.

While the CRA may legitimately contact you, there are a few things to keep in mind that will help you recognize and identify an actual agent from a that of a scammer. Legitimate communication typically follows a written letter or email notification regarding the same topic.

Over the phone, they may ask for your name, birth date, address, and social insurance number as well as questions regarding missing documents related to your return. They will never ask for information from your passport, health-card, or driver’s license. They will not ask for payment with prepaid credit cards or gift cards and they will never threaten with an immediate arrest or sending the police. The CRA also does not send text or instant messages.

In an email, the CRA will only notify you of new documents or notices that can be accessed by logging into your CRA portal. There won’t be any links to click in the email as it is up to you to log into your CRA account. They will never ask for personal or financial information, ask you to click on a link, ask for immediate payment (using e-transfer, prepaid credit cards, gift cards, etc.), or threaten you with arrest or prison sentence. To report a CRA scam, contact the Canadian Anti-Fraud Centre or call 1-888-495-8501. If you have been tricked into giving sensitive or financial information, contact the local police. Contact Service Canada at 1-800-206-7218 if your social insurance number (SIN) has been stolen.

We know dealing with CRA can sometimes be a hassle. Avail can help you determine if that CRA phone call was legitimate or fake which will give you peace of mind. If Avail is your authorized tax representative, we can verify any amounts or questions you may have.

Give us a call or send us your questions today! 

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